HotWaterSolutionsNW.org | Resources for Partners

Here are some resources to help support your efforts to sell and promote heat pump water heaters.



  • How to Install a Sanden SANCO2 Heat Pump Water Heater

    Learn how to install the Sanden SANCO2 Heat Pump Water Heater. If you would like to download a copy of the video file, contact Kyle Stuart at kstuart@neea.org.

    Sanden is a leader in the Global Heating, Cooling and Refrigeration industries, developing innovative products that meet customers' requirements. These products include the new Sanden CO2 Heat Pump Water Heater. The innovative "SANCO2" is the first CO2-refrigerant heat pump water heater available for residential use in the North American market. The SANCO2 Heat Pump Water Heater features high efficiency, reliability and safety, and allows for low-temperature installation, delivering hot water to the home with a greater first-hour rating than all other heat pump water heaters. To learn more about Sanden Water Heaters, visit https://www.sandenwaterheater.com/.

  • Why Plumbers Recommend Heat Pump Water Heaters

    Learn why Hank Murley, Heat Pump Water Heater Technician recommends heat pump water heaters over standard electric models. You can download this video for use on your own website or sharing through social media by clicking on the Vimeo logo in the above window, then select the DOWNLOAD button just below the video title.

  • How To Install a Heat Pump Water Heater: Consumer Version

    This video helps consumers learn how to install an electric heat pump water heater in their homes. You can download this video for use on your own website or sharing through social media by clicking on the Vimeo logo in the above window, then select the DOWNLOAD button just below the video title.

  • How To Install a Heat Pump Water Heater: Professional Version

    Learn how to install an electric heat pump water heater for your customers. You can download this video for use on your own website or sharing through social media by clicking on the Vimeo logo in the above window, then select the DOWNLOAD button just below the video title.

  • Utility Participation List

    List of participating utilities with their rebate amounts. Please contact your local utility for rebate eligibility requirements.

  • Advanced Water Heater Specification

    Energy performance specifications for heat pump water heaters.

  • Qualified Products List

    A list of products that have been tested and found to be compliant to the Northern Climate Specification

  • Direct-Mail Postcard

    Templates that can be customized for direct-mail marketing

  • Manufacturer-Specific Installer Flyers

  • Heat Pump Water Heater Sales Sheet

    Heat pump water heater generic sales sheet

  • Sales Associate Apron/Pocket Card

  • Retail Sales Training Presentation

What are Tiers?

Energy efficiency levels and features of heat pump water heaters vary by product tier. Higher tier products have greater efficiency and the more advanced product features.

Learn More

The higher the energy factor, the more efficient the water heater.