HotWaterSolutionsNW.org | On-Demand Trainings

On-Demand Trainings

Hot Water Solutions is offering two free on-demand electric hybrid heat pump water heater trainings to help you increase your technical knowledge and increase customer satisfaction.

Course 1: Technology Overview & Customer Solutions Training

Introductory course to gain awareness and understanding of EHWHs.

Topics covered in this training include:

  1. Key differences between standard electric tanks and EHWHs
  2. Benefits of EHWHs
  3. Site specific installation considerations for:
    • Manufactured homes
    • Basements
    • Garages
    • Closets
  4. Consumer satisfaction feedback
  5. Latest market research findings
  6. Successful sales strategies
  7. Utility rebate program resources

Eligible for 2 Continuing Education Units (CEUs) from Oregon Construction Contractor's Board (OR CCB), Oregon Building Codes Division (OR BCD), Washington State Department of Labor & Industries (WA L&I) or Montana Department of Labor & Industry (MT L&I) with a valid plumbing license.

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Course 2: All Manufacturer Technical EHWH Training

In-depth course for greater understanding of EHWHs, focusing on the unique technical aspects of specific brands, intended to help you select the best tank for an individual household’s needs.

Topics covered in this training include:

  1. Tank selection and sizing criteria
  2. Space requirements and solutions
  3. Key differences between EHWH brands:
    • A.O. Smith
    • Bradford White
    • Rheem
  4. Operational modes
  5. Error codes and troubleshooting
  6. Utility rebate program resources

Eligible for 2 Continuing Education Units (CEUs) from Oregon Construction Contractor's Board (OR CCB), Oregon Building Codes Division (OR BCD), Washington State Department of Labor & Industries (WA L&I) or Montana Department of Labor & Industry (MT L&I) with a valid plumbing license.

ENROLL NOW

About the Instructor

These trainings are presented by Hot Water Solutions team member Bruce Manclark, a nationally recognized energy trainer with over 40 years of experience. Bruce has been supporting the education & technical understanding of EHWHs, as well as communicating best management and installation practices, since 2020.