We are dedicated to keeping partners informed on the best ways to take advantage of program resources.
If you have a question that is not addressed below, please email us at info@hotwatersolutions.org.
A: To be listed on the Hot Water Solutions installer finder, a contractor must have a current plumbing license and must attend one of our webinar orientation sessions. Orientations occur on the second Thursday of every month, and you can register on our Training and Events page.
A: We provide partners with comprehensive marketing tools, helpful documents and support to help promote the adoption of heat pump water heaters. Use the links below to download a variety of marketing materials and helpful documents available for your business.
A: Utility rebates and promotional offers change periodically. Check our list of available rebates before installing a new heat pump water heater to confirm rebate level, availability and requirements with your utility. Residential energy tax credits are available in Montana on qualified equipment. For more information, visit the ENERGY STAR® website.
A: Check out our news page for recent activity updates.
A: NEEA's website includes a Qualified Product List under the Advanced Water Heater Specification. This list is updated regularly. If a heat pump water heater is not on the list, please contact your electric utility for eligibility requirements prior to installation.
A: Heat pump water heaters can be installed in a variety of locations, from an unheated garage to a heated utility room. Things to consider and talk to your clients about prior to installation include space, sound, cold air and the unit's size and height. Visit out installation locations page for additional information.
A: It's important to educate your customers about heat pump water heater maintenance to reduce callbacks and increase client satisfaction. Unlike standard electric water heaters, heat pump water heaters use an air filter that needs to be cleaned periodically to ensure efficient operation. Other maintenance needs are similar to those of standard electric water heaters.
A: We want to hear from you- your feedback and questions are important to us. Please call 888.444.8962 or email us at info@hotwatersolutions.org for questions or more information.
A: Contact Hot Water Solutions to learn about how to qualify for product marketing resources and support at info@hotwatersolutions.org.
A: Hot Water Solutions is an initiative of the Northwest Energy Efficiency Alliance (NEEA) focused on promoting the education, development and adoption of heat pump water heater technology that is best suited to meet the needs of homeowners in the Northwest.
A: NEEA is an alliance of more than 140 utilities and energy efficiency organizations working on behalf of more than 13 million energy consumers. NEEA is dedicated to accelerating both electric and gas energy efficiency, leveraging its regional partnerships to advance the adoption of energy-efficient products, services and practices.
Since 1997, NEEA and its partners have saved enough energy to power more than 700,000 homes each year. As the second-largest resource in the Northwest, energy efficiency can offset most of our new demand for energy, saving money and keeping the Northwest a healthy and vibrant place to live. www.neea.org
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