HotWaterSolutionsNW.org | Training

Training

Hot Water Solutions trainings provide an overview of heat pump technology, installation best practices and messaging for customers seeking to replace their water heater – driving sales today and new business tomorrow.

Our trainings are available both in-person and via webinar, so you can learn whenever and wherever it’s convenient for you. Find an upcoming session to start boosting your business with heat pump water heaters.

28
Oct

Electric Hybrid Water Heater Advanced Training - A. O. Smith/State

This Advanced EHWH Training focuses on delivering a quality installation and positive customer experience with EHWHs by breaking down installation practices that differ from standard electric tanks. We offer these manufacturer specific Advanced Trainings for A. O. Smith, Bradford White and Rheem products. High customer satisfaction is for essential for customer referrals and just as importantly, avoiding callbacks. The technical information provided in this course will help you make sure your EHWH installations are done right the first time. This course builds off the material in our EHWHs Technology Overview & Customer Solutions Training, though participants are not required to take these trainings in any particular order. In addition to meeting code requirements the class will cover: Sizing to maximize savings, workarounds for homes with uncontrolled recirculation pumps, understanding the various modes of operation and their effect on hot water delivery, easy methods to estimate energy savings, solutions for installations in small spaces, on-board diagnostics for help with troubleshooting, and when EHWHs are NOT a good fit. This course is good for 2 Continuing Education Units for Oregon Construction Contractor's Board, Oregon Building Codes Division or Washington State Department of Labor & Industries.

15
Nov

Electric Hybrid Water Heater Technology Overview & Customer Solutions

Hot Water Solutions provides top contractors and plumbers in Oregon, Washington, Idaho, and Montana with Electric Hybrid Water Heater (EHWH) technology and sales training. Installers are invited to participate in this presentation which shares tools to increase sales and customer satisfaction with EHWHs. Specific topics covered include: an overview of EHWH functionality, installation considerations, accurate sizing for households, energy efficiency benefits of EHWHs, customer savings, and a cold-climate installation case study.This course is good for 2 Continuing Education Units for Oregon Construction Contractor's Board, Oregon Building Codes Division or Washington State Department of Labor & Industries.

18
Nov

Electric Hybrid Water Heater Advanced Training - Bradford White

This Advanced EHWH Training focuses on delivering a quality installation and positive customer experience with EHWHs by breaking down installation practices that differ from standard electric tanks. We offer these manufacturer specific Advanced Trainings for A. O. Smith, Bradford White and Rheem products. High customer satisfaction is for essential for customer referrals and just as importantly, avoiding callbacks. The technical information provided in this course will help you make sure your EHWH installations are done right the first time. This course builds off the material in our EHWH Technology Overview & Customer Solutions Training, though participants are not required to take these trainings in any particular order. In addition to meeting code requirements the class will cover: Sizing to maximize savings, workarounds for homes with uncontrolled recirculation pumps, understanding the various modes of operation and their effect on hot water delivery, easy methods to estimate energy savings, solutions for installations in small spaces, on-board diagnostics for help with troubleshooting, and when EHWHs are NOT a good fit. This course is good for 2 Continuing Education Units for Oregon Construction Contractor's Board, Oregon Building Codes Division or Washington State Department of Labor & Industries.

09
Dec

Electric Hybrid Water Heater Technology Overview & Customer Solutions

Hot Water Solutions provides top contractors and plumbers in Oregon, Washington, Idaho, and Montana with Electric Hybrid Water Heater (EHWH) technology and sales training. Installers are invited to participate in this presentation which shares tools to increase sales and customer satisfaction with EHWHs. Specific topics covered include: an overview of EHWH functionality, installation considerations, accurate sizing for households, energy efficiency benefits of EHWHs, customer savings, and a cold-climate installation case study.This course is good for 2 Continuing Education Units for Oregon Construction Contractor's Board, Oregon Building Codes Division or Washington State Department of Labor & Industries.

15
Dec

Electric Hybrid Water Heater Advanced Training - Rheem/Ruud

This Advanced EHWH Training focuses on delivering a quality installation and positive customer experience with EHWHs by breaking down installation practices that differ from standard electric tanks. We offer these manufacturer specific Advanced Trainings for A. O. Smith, Bradford White and Rheem products. High customer satisfaction is for essential for customer referrals and just as importantly, avoiding callbacks. The technical information provided in this course will help you make sure your EHWH installations are done right the first time. This course builds off the material in our EHWH Technology Overview & Customer Solutions Training, though participants are not required to take these trainings in any particular order. In addition to meeting code requirements the class will cover: Sizing to maximize savings, workarounds for homes with uncontrolled recirculation pumps, understanding the various modes of operation and their effect on hot water delivery, easy methods to estimate energy savings, solutions for installations in small spaces, on-board diagnostics for help with troubleshooting, Wi-Fi connectivity and apps for customers that can’t get enough high tech, and when EHWHs are NOT a good fit. This course is good for 2 Continuing Education Units for Oregon Construction Contractor's Board, Oregon Building Codes Division or Washington State Department of Labor & Industries.

Best Practices Installation Guide

Tips on optimizing performance, increasing customer satisfaction, and ensuring quality installations

Contractor Sales Training Presentation

Help your customers make the best water heating decisions.

Retail Sales Training Presentation

Help your customers make the best water heating decisions.

How to Install a Sanden SANCO2 Heat Pump Water Heater

Learn how to install the Sanden SANCO2 Heat Pump Water Heater. If you would like to download a copy of the video file, contact info@hotwatersolutionsnw.org. To learn more about Sanden Water Heaters, visit sandenwaterheater.com.

How To Install a Heat Pump Water Heater: Professional Version

Learn how to install an electric heat pump water heater for your customers. Download this video by clicking on the Vimeo logo in the above window, then select the DOWNLOAD button just below the video title.