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No matter if you’re just learning about heat pump water heaters or if you already have one at home, we have helpful resources for you.
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How-To Guide
Do-It-Yourself Heat Pump Water Heater Installation Guide
Learn how to replace an electric tank water heater with a heat pump water heater.
Rebates
Find Rebates and Incentives
See if your purchase is eligible for a rebate and learn more about federal tax credits.
Get your product and installation questions answered.
Heat Pump Water Heater Installer FAQS
Unlike standard electric water heaters, heat pump water heaters use an air filter that needs to be cleaned periodically to ensure efficient operation. Other maintenance needs are similar to those of standard electric water heaters.
It is normal for water to drain out of your heat pump water heater’s condensate line. All heat pump water heaters have a condensate drain line to remove water that has condensed from the warm air that was drawn into the unit to heat the water in the tank.
Start by checking for a manufacturer label on the side of your water heater. If it has a label, it should include the installation date. If the label is missing, or the installation date is not listed, you can use the serial number to determine the age of your unit.
Energy efficiency levels and features of heat pump water heaters vary by product tier. Higher tier products have greater efficiency and more advanced product features, and may qualify for different rebates.
Manufacturers do not recommend adding an insulating blanket to a heat pump water heater. Unlike older water heaters, heat pump water heaters have thick insulation around the tank, so the water inside only loses 8% (or 10 degrees Fahrenheit) of its heat in a 24-hour period. The addition of an insulating blanket also introduces the risk of blocking the heat pump’s air intake and outlet, which can cause damage and keep your water heater from working properly.
Major manufacturers of heat pump water heaters typically offer 10-year warranties on their products; while the average standard electric water heaters has a 6-year warranty. Please contact your heat pump water heater’s manufacturer for more details.
Have more heat pump water heater questions? Check out our full FAQs.