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Resources for Installation Professionals During COVID-19

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The Hot Water Solutions team is working to compile resources to help the plumbing industry through the COVID-19 crisis. This page will be updated regularly with best practices, guidelines, training opportunities and relevant news collected from industry groups, peers and local governments. If you have resources not included here, please email and we’ll update this page.

(NEW) Service Titan's COVID-19 Playbook for Contractors Includes best practices for contactless experience, how to optimize your marketing to keep driving leads, remote operations, keeping you team and your customers safe, and examples from the field.

(NEW) Podcast episode from HVAC Jerks explaining what government programs are available to help small businesses and how to get them explained by the experts at HARDI.

(NEW) Service Titan COVID-19 Resource Center Includes webinars, guidance on marketing during a crisis, explanation of the CARES Act, and more.

PHCC COVID-19 Resource Center A comprehensive resource guide to help the plumbing and HVAC industry address the challenges of the outbreak. Topics include legislative and regulatory actions, business practices and templates, safety and health, and legal and insurance.

MCAA COVID-19 Contingency Plan Webinar Series Webinar series to help MCAA members adapt their business operations and prepare for the rapidly evolving situation.

Marketing and Engagement Tips During COVID-19 Recommendations from Hot Water Solutions for updating marketing and consumer tactics during COVID-19

PHCC: “Potential Business Closures: What to Consider” Guidance from Chuck White, Vice President of Regulatory Affairs at PHCC, on business considerations for “shelter in place” directives.

United Association: Guidelines to Protect Workers Related to Coronavirus (COVID-19) and Other Potential Infections Materials (OPIM) in Plumbing and HVAC Systems

Washington Labor and Industries COVID-19 Resources Information about paid sick leave, workers’ compensation, unemployment insurance and more.

Oregon Building Codes Division COVID-19 Updates HERE and HERE Information on license renewal extensions, inspection response flexibility and more.

UA Local 290 COVID-19 Resources and Updates Pandemic preparedness resources and ongoing updates to events and UA business practices.