| Installers


Hot Water Solutions installer resources can help you increase sales and customer satisfaction.

Heat pump water heaters are the most efficient replacement option for standard electric water heaters. Hot Water Solutions installer resources can help increase customer satifaction and sales of heat pump water heaters.

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Become An Oriented Installer

Hot Water Solutions orientation sessions provide information on heat pump water heater technology and installation best practices, as well as sales and marketing resources. The Hot Water Solutions team provides comprehensive support to you and your customers.

Orientation Highlights

  • Technology overview
  • Tips to ensure quality installations
  • Marketing tips to increase heat pump water heater sales and customer satisfaction
  • How to take advantage of available rebates
  • Resources

Benefits of Becoming an Oriented Installer

  • Be listed on our installer finder
  • Get access to information on utility rebates, market promotions and tax credits
  • Receive timely updates on market developments and new products
  • Learn how to help homeowners choose the right model to ensure customer satisfaction

Take the first step toward becoming a qualified installer by attending a Hot Water Solutions orientation session.

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Hot Water Solutions develops materials to help you market heat pump water heaters to your customers

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On-Site Quality Assurance Inspections

Hot Water Solutions performs quality assurance (QA) inspections in the field to evaluate heat pump water heater installations.

These QA inspections help us verify:

  • Equipment and site eligibility
  • Installation location
  • Installation best practices
  • Homeowner education

QA findings are shared with utilities and other stakeholders in the Northwest in an effort to advance heat pump water heater awareness, adoption and technology.

Download Best Practices Installation Guide

What are Tiers?

Energy efficiency levels and features of heat pump water heaters vary by product tier. Higher tier products have greater efficiency and the more advanced product features.

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The higher the energy factor, the more efficient the water heater.