Find utilities

Select YOUR Electric Utility for Information Specific to Your Area

Hot Water Solutions Q4 Supply Chain Newsletter

Posted: Dec 17, 2015

A big thank you for 2015

The year 2015 has been a tremendous one for heat pump water heater (HPWH) sales across the region. With your help, Hot Water Solutions (formerly Smart Water Heat) has accelerated HPWH adoption and we expect it to be our biggest year for installations to date.

In 2016, we look forward to continued market growth and positioning HPWHs as the natural choice for electric water heater replacements. On behalf of the Hot Water Solutions team, I want to thank you for all of your work and support in helping increase heat pump water heater adoption. Happy holidays!

Jill Reynolds, Program Manager, Northwest Energy Efficiency Alliance

GE GeoSpring Promotion Update

Hot Water Solutions is pleased to announce that the GE GeoSpring 50- and 80-gallon Tier 2 and Tier 3 promotion has been extended through March 31, 2016. Take advantage of these substantial heat pump water heater markdowns before they expire. Details are as follows:

  • The promotion runs through March 31, 2016, or while funds last.
  • 50 and 80-gallon GeoSpring units are marked down by $300 throughout GE's Northwest supply chain.
  • An additional $100 markdown (that's $400 total) can be found on GeoSpring Pro units in the NW wholesale channel. This includes 50-gallon (GEH50DEEJSC) and 80-gallon (GEH80DEEJSC) models.
  • GE's supply chain partners may offer additional markdowns - check with your local GE distributor for more information.
  • Optional ducting kits are available to enable installation in smaller areas.

The GeoSpring unit must be placed in Cold Climate Efficiency (CCE) mode to achieve Tier 3 efficiency, which provides homeowners with the highest savings on water heating costs. Click here to learn more about the CCE mode and the GeoSpring ducting kit, and visit for additional product information.

Encourage your customers to act now before Oregon tax credit decreases take effect in 2016

The Oregon Department of Energy recently announced Residential Energy Tax Credit (RETC) changes that affect tax credit categories and qualifications for heat pump water heaters. Customers can make the most of the Oregon RETC by purchasing their HPWH before January 1, 2016. Otherwise, as soon as the clock strikes midnight on New Year's Eve, incentive amounts will decrease to up to $600 for Tier 2 and greater models and up to $300 for Tier 1.

The 2015 Tier 2 incentive amount of $985 and Tier 1 incentive of $585 are available for units purchased by December 31, 2015 and installed by March 31, 2016. Let your customers know they should consult a tax professional to determine their eligibility. Motivate your customers to make the most of the 2015 RETC, along with potential utility incentives, before these modifications take effect on January 1, 2016. Learn more.

Fresh new look for website and marketing materials

As part of our continuous improvement efforts, we have refreshed our website and marketing materials. The new website is designed to integrate with utility partners and showcase utility-specific incentives and content. We have also given our suite of marketing materials a makeover so it is even easier for you to educate customers and boost sales. Head to to take a look at our updated content and click here to access all our marketing materials and tools.

Orientation reminder

Join us for the Hot Water Solutions Installer Orientation Webinar on the second Thursday of each month. This training is a great way to get information on HPWH technology in the Northwest. To register for a training event, click here.

What are Tiers?

Energy efficiency levels and features of heat pump water heaters vary by product tier. Higher tier products have greater efficiency and the more advanced product features.

Learn More

The higher the energy factor, the more efficient the water heater.